Protecting Your Privacy

Swift Track Digital Limited is committed to protecting service user privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We collect information about our service users for two reasons: Firstly, to process any orders, support requests or communications from our users and their respective users. Secondly, to provide you with the best possible service.

When Will SwiftTrack Make Contact?

We only make contact with our service users when it is absolutely necessary, when they have asked us to, or if they have agreed to receive any marketing materials, promotions or similar forms of information. As part of this, as required, we will not email you in the future unless you have given us your consent. We will also give you the chance to refuse any marketing email from us or from another trader in the future.

General Information Collected

The type of information we will collect about you includes: Your Name and Email Address and the orders that you have placed. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. We may also use technology to track the patterns of behavior of visitors to our site. This can include using a 'cookie' which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Mobile Application Users

Android, Apple iOS and Windows Mobile Users
Information collected on any mobile device, using the SwiftTrack app remains the property of the related organisation or user. Backups of all data, including images, videos and uploaded files are stored in the system indefinitely. Users wishing to remove media from their record should speak to the SwiftTrack account holder (organisation), who will be able to assist in the removal of the data. Once deleted from the system, all data continues to be retrievable for a period of 90 days, as part of SwiftTrack's backup system. After this period the data is deemed irretrievable.